The health of our residents and their families is very important to us at Deeside Care Home. It is a significant responsibility to ensure you are healthy and safe, and you can rest assured that we take this task very seriously. 

We recognise that the COVID-19 pandemic has had a devastating and sometimes overwhelming impact on everyone’s lives. However, we also understand just how critical it is to keep our residents safe and protected, as well as being able to assure their loved ones that our residents’ health and well-being are at the centre of everything we do.

Exceptional Care in Challenging Times

Our team at Deeside have been dedicated to helping our residents with everything life throws at them since the very beginning, and they have no intention of stopping now. Throughout the global pandemic, Deeside Care Home has constantly prioritised the safety of our residents above all else, and has been a continual source of reassurance for their families and friends.

It is important that meaningful contact is supported and maintained for residents. There are no limits on how often residents can receive visitors but it must remain safe and manageable for the care home staff and residents themselves and we ask that these are pre-booked. Anyone who visits a care home should take a LFD test, you will be asked to show proof of the recent negative LFD test before visiting. This includes family, friends, children over the age of 12 and visiting professionals. You may take the test at home before you visit or the home can help you to carry out the test when you arrive.

A Fluid Resistant Surgical Mask (FRSM) must be worn wherever possible, and Infection Prevention and Control measures should be followed as instructed by care home staff. Residents, family, and friends are able to plan outings or activities from the care home and are able to do by working together with the care home to arrange.

For prospective residents, to have a tour of the home, it is necessary for this to be pre-booked and for evidence of a negative LFT test to be presented prior to entering the home. This applies to all guests within your party. 

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

Preventative Measures

The safety of our residents is our top priority at Deeside Care Home. That’s why we’ve put in place new additional safety and security measures at our facility to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. We can make a major effort to lower the rate of infection with these new procedures in place.

Our specialists at Deeside Care Home are doing everything that they possibly can to help your loved ones remain mentally, emotionally, and physically healthy, from always staying up to date with government social distancing regulations and providing advice to all residents and their loved ones. 

Deeside really puts a significant focus on individual care and the importance of establishing true connections between residents and staff. To continue to do this, we have had to adapt our processes due to the outbreak of COVID-19. Our teams have been able to continue providing exceptional treatment by utilising more and more Personal Protective Equipment (PPE), screen dividers, and sanitisation rooms.

Our Measures Include:

At Deeside, we’ve gone above and beyond to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Screen Dividers

Clear, plastic screen barriers have been installed all around Deeside Care Home to prevent any face-to-face contact, and minimise the spread of the virus.

Social Distancing

At Deeside Care Home, social distancing is constantly implemented in accordance with government rules and restrictions. Residents and employees must keep a distance of at least 2 metres between them, in order to remain safe.


To guarantee that the rate of infection at Deeside Care Home is minimised, all of our team members use personal protective equipment (PPE) such as face masks and disposable gloves.

Remote Visits

At Deeside, we can arrange for long-distant visits between our residents and their loved ones via the internet. Setting up face-to-face online meetings isn’t too difficult, as we have great internet connection and fantastic technology.


There are various sanitisation stations and areas throughout Deeside Care Home where our residents and visitors are more than welcome to use our antibacterial gel.

Secure Premises

Deeside Care Home is an extremely safe and secure environment, so we take all of our COVID-19 protective measures very seriously.

Staying Safe and Protected

We place such a high value on the wellbeing of our Deeside Care Home residents, and we take our role of ensuring their health incredibly seriously. We want to put your worries regarding safety and hygiene to rest, and we assure you that your priorities are the same as ours. We’ve put a number of precautions in place at Deeside to ensure that our residents are as safe and comfortable as possible.

Keeping As Connected As Possible

There has never been a more crucial time to stay in touch with the people you care about. Human connection and support are essential for our residents mental and physical wellbeing during these uncertain times. That is why we offer a variety of online devices available to enable our residents to video call their friends and family. Despite the difficulties we’ve faced as a result of COVID-19, we’re working together to overcome them, and we will get through all of this together and become stronger because of it.

What to expect at Deeside

Our professionals understand the importance of getting to know our residents and the people who matter most to them. That’s why, with our wide selection of facilities and activities, we can build homes where our residents feel loved, safe, and ready to take on the day ahead.

Schedule a Callback

If you have any queries or issues, please contact our friendly staff at Deeside. Fill out our Enquiry Form, call us at 01224 869816, or email us at with your questions. We’d be delighted to help in whatever way we can.