We believe in going beyond the required treatment and our entire attitude is centred on care for the person as a whole, including physical, emotional and mental health to ensure both our residents and their close friends and family members feel at ease.
At Deeside, we feel as though life is a cause for celebration and should be cherished to the full. Our detail-oriented approach and exacting standards is what sets us different – and something we are very proud of.
Our care embraces individuality and we work attentively with each resident and their loved ones to produce extensive care plans that can be altered as requirements change. In order to maintain the right level of help and coherent care, every resident is allocated a nurse or key worker. It is our priority to ensure that all residents feel secure, content and comfortable in our care.
We adopt a Multidisciplinary Team (MDT) procedure which enables us to provide a thorough medical assessment by bringing together professionals from many disciplines in an organised and efficient way. After the initial assessment, our residents will continue to benefit from further regular assessments so they can rest assured that they are receiving the best possible care.
Before admission to Deeside, our Manager will be delighted to arrange a meeting with you to address any questions about our facility, as well as any particular need and preferences you and your close friends and family may have. We know it can take a while to adjust to your new surroundings so we encourage you and your loved ones to give feedback at every stage of the process and cooperate with us so we can provide services that are as effective as possible.
The teams at Deeside acknowledge the importance of getting to know the residents on a personal level. From life experiences to their favourite activities, no detail is too small. It is essential to us that we provide residents with a place where they can feel happy, relaxed, and supported. We put our residents first to guarantee they have everything they need to take on the day and that an excellent standard of care and consideration is received.
Our staff at Deeside are committed to attending to our residents no matter what, and take great satisfaction in providing a home-from-home experience in a serene environment. We are pleased to be able to offer a variety of care solutions and you can be positive that our staff are knowledgeable in every individual resident’s personality, interests and unique needs.